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In2M Corporation ("In2M") is a leading internet and mobile software services company specializing in the development and delivery of financial productivity applications for personal and business use.
Applicable law requires us to provide In2M users who register for Mvelopes® services a description of our information collection and sharing practices. This Statement of Privacy Policy ("Privacy Statement"), effective September 10, 2007, specifically describes how we handle your personally identifiable information, and applies to financial products and services provided by In2M.
Information Collection and Use
Ownership of Information. In2M is the owner of the information collected on this site. We will not sell, share, or rent this information except as disclosed in this Privacy Statement. We do not share your personally identifiable information with third parties except as required by law, to fulfill your request for service, or as outlined under the "Access to Your Information" heading below. Whenever we ask for additional or optional information, we identify those fields appropriately so you know what information is required to provide the requested service. To maximize the value of our services, we may request or collect information from you when you visit our websites. This Privacy Statement tells you what information is collected, how it is collected, by whom it is collected, why it is collected, and to whom it may be disclosed.
Mvelopes Service Enrollment and Usage. When you enroll for service, you will be asked to select a user name and password, and to provide us with your full name, address, zip code or postal code, phone number, and e-mail address. We use your user name and password to verify your identity, which is required to give you access to your Mvelopes service. For access to financial, investment, and credit card statement download services, we ask you to provide additional information such as an account number and a personal identification number (PIN). We will also need to identify you if you forget your password, by asking for your mother's maiden name or another unique identifier. We use this information to verify your accounts with your financial institutions and to provide you with access to the services you are requesting. We also ask for your credit card number to process your initial payment and all subsequent payments. Your contact information is required to establish your service with the financial institutions, brokerage houses, and credit card companies of your choice. Your e-mail address will be used as our primary source of contact with you regarding your service. In the event you receive In2M newsletters you no longer wish to receive, you may unsubscribe to them by following the instructions provided in each e-mail newsletter.
Registration. In order to provide you with the best support possible, we request Mvelopes users to register with In2M. When you register, you'll be asked to provide your name, address, phone number, and e-mail address. We will also ask you for personal survey information about why you subscribed to Mvelopes. The information gathered from the survey will help us provide you with better products and services in the future. Occasionally, we may also use your e-mail address to offer you the opportunity to provide input to us via other surveys that will help us improve our products and services.
Mvelopes Online Bill Payment.* Mvelopes online bill payment is a web-based service that allows you to view and pay your bills on the Internet. This service is currently provided by a third party. Before using the bill payment service, please carefully review the third party provider's separate privacy statement associated with this service.
*Bill payment may not be available in all locations.
Technical and Product Support. In order to provide you with technical and product support, we ask for your name and e-mail address. We may use your contact information to contact you regarding service updates or specific support questions. We may also contact you for additional opportunities to provide feedback on our products and services, unless you request not to receive such communications.
Contests and Surveys. From time to time, we may offer you the option to participate in contests or surveys. If you would like to participate, we may ask you for contact information, preferences, or other information. This information may be used to conduct research, improve our offerings, or award prizes. Our contests may have separate rules, and we will identify how the information you supply will be used in each case.
Information About Your Computer or Browser. In2M collects information about your computer or web browser in order to analyze trends and administer our website. We gather broad demographic information so we can provide our users with the best possible web experience and appropriate products and services, and also to format e-mail messages to align best with your computer's capabilities. This information is collected in a generic aggregate format and is not linked to personally identifiable information.
Links to Other Sites. In2M websites may contain links to other sites. Please be aware that In2M is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site, and to read the privacy policy statement of every website that collects personally identifiable information. This Privacy Statement applies solely to information collected by this website. Our co-branded sites are clearly identified by both an In2M logo and a partner's logo. On these sites In2M and its partners may collect personal information. Please review the privacy policy statements of our partners to determine how they will use the information they collect. In2M is not responsible for the actions of any third parties, including its web partners.
Web Site Cookie Usage. In order to better serve you and protect your account information, we use "cookies," nuggets of data that are stored on your hard drive as a file. We use cookies to verify your identity while you are using our websites. Cookies make it easier, faster, and more secure for you to log into and use our websites. Cookies do not compromise privacy or personally identify users. Their data is usually stored on your computer's hard drive as a file or folder called "Cookies," and you can delete this file anytime you choose. The cookies used on our websites are valid only for the current session and shortly become invalid. Cookies created by one site will only work with that specific site. Site A, for example, cannot read cookies generated by Site B and then use that information for purposes for which it was not intended.
Referrals. If users elect to use our referral service to inform others about our site or products, we ask them for a name, phone number, and e-mail address for themselves and for the person being referred. In2M will automatically send the referred person a one-time e-mail, or telephone them one time inviting them to visit the site or make a purchase. In2M stores this information for the sole purpose of sending this one-time e-mail or making this one-time phone call. The referred person may contact In2M customer service via live chat through links on the mvelopes.com website ("Live Chat") to request the removal of this information from the referral database.
Former Customers. We treat information concerning our former customers the same way we treat information about our current customers, as outlined in this Privacy Statement.
Children. Because of the financial nature of our business, our websites are not designed to appeal to children under the age of 18. Therefore, we don't knowingly attempt to solicit or receive any information from minors.
Access to Your Information
In2M does not share your personally identifiable information with third parties except as described in this Privacy Statement, or except as you have otherwise agreed. The information you provide us will be shared only under limited circumstances. These include:
With In2M-Approved Web Partners. If you have enrolled after coming to In2M through an In2M approved web partner site, In2M will provide to the approved web partner a copy of your name, mailing address, and e-mail address. In2M-approved web partners are restricted by contract from sharing this personal information with any third parties, and from using this information other than in accordance with their published privacy policies. In2M will NOT provide to any approved web partner your financial information or your account information (user name and password), but only the information listed above.
With Service Providers. In some cases, we will employ or work with service providers such as marketing or security consultants, temporary workers, third-party software developers, or outsourcers to complete a business process or provide a service on our behalf. For example, we may use service providers to deliver products, to offer online software applications, or to send e-mails on our behalf. While this may require that we share some information, we will share only information the service provider must have to perform the requested services. For example, a service provider who delivers products on our behalf would need to have a delivery address, but not financial information. These service providers are strictly prohibited by contract from using your information for any purpose other than to act on our behalf.
For Legal Reasons. In some cases we may be required to disclose certain information to comply with the law, an investigation, or a legal process, such as a court order or subpoena.
In Case of a Sale of Business. Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of In2M or its subsidiaries or affiliates.
Information Opt-out Choice
When In2M sends you information, we give you the opportunity to opt-out of receiving further information. Simply use the unsubscribe feature provided within each e-mail, or contact us via Live Chat. We may send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about service. We communicate with you by e-mail regarding issues relating to your account or to provide requested services.
Security Safeguards
We employ industry-standard physical, electronic, and procedural security safeguards to help protect the personally identifiable information you have provided to us from loss, misuse, or unauthorized alteration. Please see the Mvelopes Security Overview for details.
Correcting/Updating Personal Information
At our website, we provide you the opportunity to update or correct your account, financial, and credit card download information. You may review and update your contact information (name, address, and e-mail address) via Live Chat. You are responsible to maintain current personal and financial information on file with In2M in order to use In2M's services.
Changes to Our Privacy Statement
We may revise this Privacy Statement or our practices with respect to how we use personally identifiable information at any time. We will post to our website any significant revisions at least 30 days before they take effect.
How to Contact In2M
Questions regarding this Privacy Statement, our information practices, or other aspects of privacy on our websites should be directed to In2M customer service via Live Chat.
Mvelopes is a registered trademark and service mark, and In2M is a registered trademark, of In2M Corporation.
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